Students Cannot Exit Exam Mode

Kira Heater shared this problem 1 year ago
In Progress


My students ran into a problem in Exam mode. The screen background turned blue. When you press the three bars on the left side of the screen you have Clear All, Exam Details, but the Exit Exam option is missing. They could not exit exam mode and they also could not use the wake/sleep button to power down their phones. This seemed to be an iphone issue and had not happened before. Is there any other way to get out of exam mode? Will exam mode end at some point so they can use their phones again? Please help.

Comments (1)


Hold down Power and Home for 5 seconds to force-reboot on iOS

Do you know if there was some other problem first (eg a crash)?

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