reporting of bugs

kretzschmar shared this question 1 year ago
Answered

Hello,


i want to report some (CAS) bugs. Where to reportand to search for already reported bugs?


  • Forum
  • Trac
  • Jira

Thanks

Fabian

Best Answer
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Please use this forum to report bugs. You can filter the forum to show only Problems to see what bugs were reported before:

https://help.geogebra.org/t...

If your bug report contains information you don't want to share with the community (problems related to login...), please send an email to support@geogebra.org.

All other systems like Jira or Trac are either internal or obsolete.

Comments (14)

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1

Please report / search your bugs here.

Also add info about the version of GeoGebra you are currently using, and your OS.

If possible, descrive the steps on how to reproduce it, and a screenshot.

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Is there any place like trac/jira to search for already reported, open bugs?Maybe i'll look into the source-code provided on github or http://dev.geogebra.org/svn/trunk/ to help identifying problems.

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You can look here

https://jira.geogebra.org/p...


but please let us know what the bugs are as well

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That's the information i was looking for! Thanks!

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You can look here https://jira.geogebra.org/
This is what I was searching for. Thanks!

But going to that page I can not login with this geogebra account here.

To request an account, please contact your Jira administrators.
As a newcomer I have no idea how to contact the Jira administrators.

Is there any information available about how the GG defect reporting and tracking should be used and how to find already known problems - to avoid duplicate bug reporting ?

Where to find the source code - in order to propose specific bug fixes in the code already?

Regards, Martin - computer scientist

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I think that now Jira is reserved to the Team.

For bug reports, please write here in the forum.

The Support Team will answer as soon as possible.

I've looped your comment to the Team, tho.

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Simona, thanks!

Who is "the Team"?

Is there any information about the overall setup: some who is who .. and how to join and help?

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The Team is the big human engine beyond GeoGebra, I'm a wee part of it, but I don't do coding. I guess that you need do be patient a bit to get an answer, because it's the weekend. Anyway Michael Borcherds, that answers in the forum quite a lot, is the Lead Developer. He, or someone else, will answer you asap.

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Now I found a link for the team overview : https://www.geogebra.org/team :)

Great to see - what a big team !

Not sure if "Support Team" == "Team"

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I also found an entry point to the Jira Dashboard: https://jira.geogebra.org/s...

To request an account, please contact your Jira administrators.
.. but this leads to:


Your Jira administrator has not yet configured this contact form.
:(

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2

Please use this forum to report bugs. You can filter the forum to show only Problems to see what bugs were reported before:

https://help.geogebra.org/t...

If your bug report contains information you don't want to share with the community (problems related to login...), please send an email to support@geogebra.org.

All other systems like Jira or Trac are either internal or obsolete.

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Zbynek, thanks for pointing out!

So this area "Problems" is for reporting user problems which eventually end up as real software problems (bugs).


But these pages are just forum entries and not a very systematic database of bugs (Change Requests) which I can search to find specific bugs e.g. for attributes like : "File" "Save" "Version 6" "classic".

I've been working as R&D engineer for a big software company and I expected here to find some database/report with all current known problems which I can search, comment, and subscribe to certain entries.


"All other systems like Jira or Trac are either internal or obsolete."
What does "internal" mean for open source software?

And what is the current bug tracking system used by the "team"? Any chance to get access to that system or some reporting? ( I really hate to submit duplicate reports of already known issues. )

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Now - I found this http://dev.geogebra.org/tra... looks very promising ! Exactly the kind of reporting I'm looking for.

But it appears this is "obsolete" because newest reports are from 2015 .. :(

Any replacement systems being used today ? Or is there some issue tracking on GitHub or so .. ?

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Please use this forum to report bugs.

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