Problème téléchargement Geogebra Book

Annie Racine shared this problem 2 years ago
In Progress

Bonjour,


Je tente de télécharger une copie de ce Geogebra Book : https://www.geogebra.org/m/dCjCZyew et je n'y arrive pas. Le navigateur (Chrome, Mozilla Firefox ou Internet Explorer) me met en attente et n'aboutit finalement jamais. Et le même problème survient pour mes collègues.


Merci!


Annie Racine

Comments (12)

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Hello


I have the same problems (error message, download time) for some GeoGebra books

https://www.geogebra.org/m/cySfbnb7


https://www.geogebra.org/m/wCn5nqTu


The first link is a public book, the second one with a link...


Ivan De Winne


www.mathelo.net

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Bonjour,


Ça ne fonctionne toujours pas de mon côté pour https://www.geogebra.org/m/dCjCZyew.


www.geogebra.org a mis trop de temps à répondre.

HTTP ERROR 504


Merci,


Annie

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Bonjour,


Je comprends, merci!


Par contre, si cela n'est pas possible de régler le problème et que le téléchargement ne fonctionne pas tout le temps, ne faudrait-il pas ajouter un message indiquant que le serveur est trop chargé et suggérer de réessayer plus tard (en suggérant même des heures où le téléchargement est plus propice de fonctionner)?


Annie

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Bonsoir,


J'admets ne pas comprendre ce que vous voulez dire!? L'équipe de support ne répond plus?


Merci!

Annie

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No worries Anne!

The Team is alive and kicking, I guess that they are not working in the weekend, but I see

that this thread has been addressed to them, so please just be patient abit.

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Hi Simona,


I was just not sure about the answer of Noel. I'm glad to know that the Team is aware of the problem and working on it already.


Thanks for your answer,


Annie

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Dear Simona


This downloading problem occurred for several weeks.


From time to time I can download (my own) small GeoGebrabooks <30 MB.

I have a few books with more then 100 files (>60MB) and I was not able to download.


After a few minutes I get an empty screen or an error message.


I suppose there can be several reasons:

too many trafic on the GeoGebra server

server settings with a (time) limit or download limit

script problem?


Once I could have a copy of my onw books (zip file) on my own computer, I would be able to host this files on my own server. Users would be able to download it from that server...


At this moment there are more then 900 000 files on the GeoGebra server.

Maybe this can result also in a database problem?


(I am not a technical expert on this topic but with some experiences on my on VPS, I can only suggest some solutions)


kind regards


Ivan De Winne


ivan.dewinne@telenet.be


www.mathelo.net


https://www.geogebra.org/m/vxE2CFEa

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Nice heart! :)

I guess that the Materials Team is already on it. I can see from my Admin panel that the issue has been addressed to them. Noel also pointed up this again this morning in our private communication platform. Hope the issue will be solved soon.

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Sorry, we don't have a good solution for that right now (for technical reasons it can't take longer than 60s at the moment).


It will be some work to implement a better solution - sorry that I can't give you a timescale for that.

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Hello Michael


I know you are working very hard to solve all kinds of technical problems and bugs.

Mostly it takes a lot of time.


About the problem with downloading GeoGebrabooks:


So, as I understand, this problem is related to the limitation of the download time.

Small books mostly don't give a problem but exceeding 30 MB is a problem (I suppose)


It would be nice if I could have a copy of these GeoGebrabooks (send by we-transfer?)

I can imagine that these Zip-files are saved in a folder on the server...


Then I could host these Zip-files on my own server


I can of course split al my books in different parts but then I need to create a lot of new books and upload once more the ggb-files.


I know that there is not a simple solution for this problem


Thanks in advance...


Ivan De Winne


ivan.dewinne@telenet.be


www.mathelo.net

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You can download your book here: https://mat-beta.geogebra.o...

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Thanks a lot StefanLi!

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