Opening file failed - online Geogebra doesn't recognise any expressions

MFY shared this question 11 months ago
Answered

This started about 8pm AEST on 14Oct19. Can't open any files, mine or others online. Seems like a Geogebra issue to me.

Comments (13)

photo
1

Which app? Which browser(s) have you tried?

photo
1

Opening a file with "View" works.

Opening a file with "Edit" fails. See attached.

photo
photo
1

Hi, works ok via Android app.

Problem is online. Fails on Chrome on 2 desktops. Windows Vista and Windows 7. Fails on Android (mobile) Chrome browser.

Will try IE now.

photo
1

Hi Michael, Works fine on IE browser. So that probably narrows it down to Chrome. I've seen this happen before (once per 3 months), but usually sorts itself out after a few hours.

photo
1

Oh, and the app is Geogebra/graphing.

photo
1

Just checked 3D calculator (online, Chrome, Windows 7) and that works fine.

photo
1

Please post an example .ggb file


What do you have in Help -> About?

photo
1

HelpAbout attached.

Does this give you access?: https://www.geogebra.org/gr...

.ggb attached. Plus associated error readout.

OK, .ggb file won't load (its 5MB, so big??). Will try again later.

photo
1

HelpAbout attached.

Does this give you access?: https://www.geogebra.org/gr...

.ggb attached. Plus associated error readout.

OK, .ggb file won't load (its 5MB, so big??). Will try again later.

photo
1

HelpAbout attached.

Does this give you access?: https://www.geogebra.org/gr...

Plus associated error readout.

OK, .ggb file won't load (its 5MB, so big??). Will try again later.

photo
1

When I save a .ggb from Geogebra on IE browser it produces a 5MB file.

So here is one saved from Chrome some time ago. I tried to load it and generated an error report also attached.

Hope its of some use. /Michael

photo
photo
1

Sorry, your file opens fine in Chrome v562 here. I think it's something specific to your computer eg Chrome Extension

photo
1

Hi Michael, thanks for checking at your end. This morning, I got it working on 2 desktops - I disabled all Chrome extensions on the first desktop, restarted the PC, enabled extensions again, and Geogebra files load. On the second desktop, it just righted itself (commonality is same Google a/c and same Geogebra a/c). But files wont load on an Android mobile device (online Geogebra/Classic) - I don't care about that one too much. Thanks, MFY.

photo
© 2020 International GeoGebra Institute