Opening file failed - online Geogebra doesn't recognise any expressions

MFY shared this question 1 month ago
Answered

This started about 8pm AEST on 14Oct19. Can't open any files, mine or others online. Seems like a Geogebra issue to me.

Comments (13)

photo
1

Which app? Which browser(s) have you tried?

photo
1

Opening a file with "View" works.

Opening a file with "Edit" fails. See attached.

photo
photo
1

Hi, works ok via Android app.

Problem is online. Fails on Chrome on 2 desktops. Windows Vista and Windows 7. Fails on Android (mobile) Chrome browser.

Will try IE now.

photo
1

Hi Michael, Works fine on IE browser. So that probably narrows it down to Chrome. I've seen this happen before (once per 3 months), but usually sorts itself out after a few hours.

photo
1

Oh, and the app is Geogebra/graphing.

photo
1

Just checked 3D calculator (online, Chrome, Windows 7) and that works fine.

photo
1

Please post an example .ggb file


What do you have in Help -> About?

photo
1

HelpAbout attached.

Does this give you access?: https://www.geogebra.org/gr...

.ggb attached. Plus associated error readout.

OK, .ggb file won't load (its 5MB, so big??). Will try again later.

photo
1

HelpAbout attached.

Does this give you access?: https://www.geogebra.org/gr...

.ggb attached. Plus associated error readout.

OK, .ggb file won't load (its 5MB, so big??). Will try again later.

photo
1

HelpAbout attached.

Does this give you access?: https://www.geogebra.org/gr...

Plus associated error readout.

OK, .ggb file won't load (its 5MB, so big??). Will try again later.

photo
1

When I save a .ggb from Geogebra on IE browser it produces a 5MB file.

So here is one saved from Chrome some time ago. I tried to load it and generated an error report also attached.

Hope its of some use. /Michael

photo
photo
1

Sorry, your file opens fine in Chrome v562 here. I think it's something specific to your computer eg Chrome Extension

photo
1

Hi Michael, thanks for checking at your end. This morning, I got it working on 2 desktops - I disabled all Chrome extensions on the first desktop, restarted the PC, enabled extensions again, and Geogebra files load. On the second desktop, it just righted itself (commonality is same Google a/c and same Geogebra a/c). But files wont load on an Android mobile device (online Geogebra/Classic) - I don't care about that one too much. Thanks, MFY.

photo
© 2019 International GeoGebra Institute