I cannot change my mail address

Simon Koch shared this problem 3 years ago

Solved

I cannot change my mail address. Everytime I try the message "The given username or password was wrong. Please try again." appears, even though I used the same password I just logged in with.

The same problem

Comments (4)

abakus ● 3 years ago

"I cannot change my mail address"

???

Geogebra is not a mail provider.

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Simon Koch ● 3 years ago

I know that.

I mean that I cannot change the email address which I have used to sign up for Geogebra and which I now use to log in. The address I currently have to use to log in is an address which I no longer actively use and I would like to change the email address I use to log into Geogebra to the email address that I currently use.

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Simona Riva ● 3 years ago

Select Edit profile, a new webpage opens.

Scroll down the page, where your email address is shown, and select the pencil icon to the right of it.

Enter the new email, then scroll down the page and Save the new settings.

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Simona Riva ● 3 years ago

If this doesn't work, please send an email to support@geogebra.org

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