I accidentally deleted my account

Hisham Amir shared this problem 3 months ago
Solved

Please help me. I have accidentally deleted my account and at the same time all my worksheets and books are lost as well. How do I retrieve the account? Or at least all of the work that I have done.

Thanks. I have tried emailing help@geogebra.org, office@geogebra.org and support@geogebra.org. But no replies for since last Thursday.

Comments (11)

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We emailed you on April 12th - your account is already restored!

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I was not refering this account. This account was newly made after i lost the other account. I am refering to the account using the email address shamshamz243@gmail.com

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The one that i have lots of work done is in that account. Please Help

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Problem not yet solved

https://help.geogebra.org/t...

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Both accounts look OK to me. Please post a link to the account that isn't working

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Thank you. I finally have access to the deleted account. However, a bulk of my work , has been lost. Can help me retrieve it? The most notable and most important is a book by the name Engineering Mathematics with the and all its worksheets for the account shamshamz243.

Thank you in advance.

Link to my account:

https://www.geogebra.org/sh...

Link to the book (now broken/lost):

https://www.geogebra.org/ma...#

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I also like to note that i noticed I only have left are all the work that the permissions i kept private, and lost all the ones that i kept public. Hopefully that can assist you in finding my lost work.

Thank You

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I have the book skeleton now. However the contents (worksheets) of the book is missing. Can help me retrieve it?

Thank you in advance

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I have the book skeleton now. However the contents (worksheets) of the book is missing. Can help me retrieve it?

Thank you in advance

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I have the book skeleton now. However the contents (worksheets) of the book is missing. Can help me retrieve it?

Thank you in advance

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Have received full book and contents now. Thank you Geogebra Team. Much Appreciated. Love the new web layout too=)

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