File won't open or download

Steven Marinus shared this problem 4 years ago

Solved

I've been working on a big project for some time now, but it suddenly won't open anymore. In the webbrowser it continues to load, and when trying to download I get an XML-page with an error saying "access denied". Tried other browsers but so far nothing seems to be working... If anyone has an idea about how this can be solved, it would be very appreciated!

The link to my file is: https://www.geogebra.org/cl...

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Comments (9)

Simona Riva ● 4 years ago

Please add a link to the file

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Steven Marinus ● 4 years ago

This is the link to the file: https://www.geogebra.org/cl...

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Simona Riva ● 4 years ago

Your link seems to point to a picture, not a file.

I see you have a file having the same name in your Materials profile, https://www.geogebra.org/st...

but it's set as Private, and I cannot access it.

Have you logged in?

Maybe try to log out and login again, after deleting the cookies related to GeoGebra platform.

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Steven Marinus ● 4 years ago

The link only pointing/going to a picture is actually a part of my problem, it seems. When I'm in my geogebra account and try to open it by using the function "open in geogebra app" the picture is the only thing that appears, and it stays that way. Other projects do open, while I do the exact same thing.

I've now put the file on public so you should be able to access now I think? I tried deleting the cookies and log out and login again, but it does not seem to be working just yet...

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Simona Riva ● 4 years ago

This is the Public file https://www.geogebra.org/m/juSSgmUy

I can see it loading, but it takes ages and it doesn't load in the webpage.

I see that I also cannot download it.

I'm forwarding this post to the Materials Team.

Thank you

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Steven Marinus ● 4 years ago

Thank you for your help! I hope they can find a solution!

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Gabor Ancsin ● 4 years ago

Dear Steven,

Hopefully it is solved, so for me the file now is downloadable, and the worksheet loads in the browser too!

Best wishes, and sorry for the problems.

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Michael Borcherds ● 4 years ago

Does it work for you now?

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rajanmasterp ● 3 years ago

Created a book for my students for offline use .The book may be larger than 50 mb .I try to download the offline book, many times but no success. Pls help here is the link

https://www.geogebra.org/ma...

link https://www.geogebra.org/m/fvdmszs7

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