File Save sometimes fails in 4.9.20.0

Swulf shared this question 9 years ago
Answered

Sometimes when I try to save a file I get an error dialog 'Saving file failed'. Using Save or Save As results in the same behaviour. Result: work is lost. :x


Geogebra 4.9.20.0, Windows 7/64 bit.

Comments (6)

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Hi,


if this happens again, send content of Help > About > System information in here. It contains a lot of XML data, including the file you are currently working on, that would allow us to locate the bug and possibly also recreate the file for you.


If you want to recreate your file yourself, you can copy the part between first <?xml and first </geogebra>, save it as geogebra.xml and zip it using WinZip or similar application. Renaming the result from .zip to .ggb *should* create a valid GGB file, but I can't promise thatin yourcase as we don't know what causes your problem with saving.


Cheers,

Zbynek

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Hi,


It happened again, this time saving a G5 worksheet before I had added a single item.


Below is the System Information information as you requested. I also attach a screenshot of the error that appeared when I first tried to save.


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07ea330eb098d4e4928d595c70cd3943

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    Swulf

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Can't save at all. Same error.

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Re-download of geogebra-50.jnlp solved the problem.

Saving works!

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