Banned by moderators

Caroline Andenmatten shared this question 3 months ago
Answered

My account caroline.andenmatten@unifr.ch got banned my your moderators. I was about to finish a class which should be released tomorrow about Pythagorean theorems. It doesn't contain any illegal materials. Could you please unblock it?


Thank you so much, Caroline

Comments (14)

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My username would be Andenmatten

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Banned from what?

You have created this thread: so you can still login (you can access your account -> not Banned)

Maybe the problem is in GGTube (your private or public Applets )?

Or maybe the problem is in GeoGebra Groups?

Or something else?

What do you enter and what appears on the screen /what do you expect on the screen?

Check also CapsLock and keyboard layout (Französisch Schweiz / Deutsch-Schweiz )

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Hello, thank you for your help. I am writing here from my private account. My other account (username Andenmatten) for the school is blocked:

/H4UvXGOB+3g4AAAAAElFTkSuQmCC

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This state must be corrected by the moderators of unifr.ch (the GGB moderators cannot do this)

There should be a mail address (?????@unifr.ch) which is responsible for the problem.

check here.

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GeoGebra-Account is banned.

Maybe you must login with your ID and Pwd (or Google or ....) and not via Account form GGB

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I think it has to do with the moderators from GeoGebra, as unifr.ch is just an email provided from my school that I used as a credential in GeoGebra. I still have access to that email also.

I also tried to log in using my username, but unluckily it didn't work either. It was working fine until some hours ago, and now I don't have access to the work I did for some weeks already.

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Where are your Applets stored: on GGTube or on the server of unifr.ch?


If they are on GGTube: they are private or public?

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The university has nothing to do with that. It is everything on GGB private/shared with link. This is a big mistake from GGB and I am sorry to say that, but it makes for me the online version completely unreliable.

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Sorry for that.

I am just a user like you, with no special rights.

I hope that today Sunday (!) one of the moderators will investigate and clarify the matter.

I also recommend you to send a mail to office@geogebra.org where you describe the following

  • You do not have access with Akount XXX to the web page YYY with the data ZZZZ
  • At best hard copy of the page, what is wrong, what do you expect.
  • Presentation of the urgency.

I wish you good luck.

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Thank you very much

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Hello

Michel, Simona, Noel, mathmagic, chris .......

Please check the account and GGTube (seams empty)

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Sorry, unbanned now (something triggered the automatic system)https://www.geogebra.org/u/...

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Thank you so much for unlocking it!


I hope you can improve the trigger because I think the online version is very well done, makes great projects possible and it would be a shame that it gets unusable because of the trigger.

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